RC Studios ("we," "us," "our") respects your privacy. This policy explains what information we collect when you contact us through rcstudios.net, our social media pages, or our advertisements (including Facebook and Instagram lead forms), and how we use it.
Information we collect
When you request a quote, book a session, or submit a form, we may collect:
- Your name
- Phone number
- Email address
- Your preferred contact method (text message, phone call, or email) and best time to reach you
- The service you're interested in and any details you choose to share about your project
- Company or brand name (if applicable)
We may also receive basic technical information (such as browser type and pages visited) through standard website analytics and advertising tools, including Meta (Facebook) tools.
How we use your information
We use your information only to:
- Respond to your inquiry and provide quotes
- Schedule and deliver photography and related services
- Send appointment reminders, gallery links, and service-related follow-ups
- Occasionally share offers or updates from RC Studios, which you can opt out of at any time
We do not sell, rent, or trade your personal information.
Text messages (SMS) and phone calls
If you provide your phone number and agree to be contacted, you consent to receive calls and text messages from RC Studios at that number about your inquiry and our services. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.
- Reply STOP to any text to opt out.
- Reply HELP for help, or contact us at (928) 530-6604.
Mobile numbers and SMS opt-in consent are never shared with third parties for their marketing purposes.
How we share information
We share information only with service providers who help us run the business (for example, email, scheduling, payment, and gallery-delivery platforms), and only as needed to serve you, or when required by law.
Data retention and security
We keep your information only as long as needed to serve you and meet business and legal obligations. We use reasonable safeguards to protect it, though no online system is 100% secure.
Your choices
You can ask us at any time to access, correct, or delete your information, or to stop contacting you. Just email marketing@rcstudios.net or call/text (928) 530-6604.
Children's privacy
Our services are not directed to children under 13, and we do not knowingly collect their personal information. Parents or guardians book sessions involving minors.
Changes to this policy
We may update this policy from time to time. The effective date above shows the latest version.